Feature prefixes

Feature prefixes allow you to modify the behaviour of the call by adding a prefix to the called number. The system interprets the prefix, then strips it off before routing the call.

To add a new feature prefix:

1. Log in to the Maxxtel Communications web interface.
2. Go to Features » Feature prefixes.
3. Click the "Add a new feature prefix" button.
4. Enter the following:
  • The prefix to match.
  • Optionally a description.
  • The purpose of the feature prefix. See below for details.
  • If you are logged in as a system owner, whether the feature prefix may be used by all customers on the system.
5. Click the "Save" button.

The following purposes are defined:

  • Hide callerid. Use this to prevent your callerid being sent.
  • Mailbox. Dial the prefix followed by a mailbox number to directly call that mailbox. This is useful for transferring external callers if you know the person you wish to transfer them to is unavailable.
  • Set call forwarding. Dial the prefix followed by a number to set call forwarding to that number for the telephone you are calling from.

Back to Support page