Accessing messages via telephone

You can access your messages via web or telephone.

To access your messages via telephone:

  • Dial the voicemail access feature code (*1 by default). If your telephone forwards to a mailbox you will be logged in automatically. If not, you will be asked for a mailbox and password. Alternatively, dial the voicemail login feature code, and you will always be asked for a mailbox and password.
  • Follow the prompts to navigate the menus.

Menu structure

  • 1: Listen to voicemail messages
    • 3: Advanced options
      • 1: Reply
      • 3: Envelope
    • 4: Play previous message
    • 5: Repeat current message
    • 6: Play next message
    • 7: Delete current message
    • 8: Forward message to another mailbox
    • 9: Save message in a folder
    • *: Help; rewind during message playback
    • #: Exit; skip forward during message playback
  • 2: Change folders
    • A menu is then played of existing folders
    • #: Exit
  • 3: Advanced options
    • 5: Leave a message
    • *: Return to the main menu
  • 0: Mailbox options
    • 1: Record your unavailable greeting
    • 2: Record your busy greeting
    • 3: Record your name
    • 4: Record your temporary greeting
    • 5: Change your password
    • *: Return to the main menu
  • *: Help
  • #: Exit

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