Times and dates

Time groups allow public numbers and feature codes to be routed to different destinations at different times of the day or days of the week.

Examples of time groups might be:

  • Every Saturday and Sunday.
  • Weekday evenings.
  • Every public holiday next year.

Each time group is made up of one or more time periods, which define when the group is active. The group is active when any of its time periods are active, and a time period is active when all of its criteria are met.

To add a new time group:

1. Log in to the Maxxtel Communications web interface.
2. Go to Features » Times and dates.
3. Click the "Add a new time group" button.
4. Enter a name for the group, optionally a description, and a priority. If a call is made to a number with more than one time group active, the group with the highest priority is used.
5. Click the "Save" button.
6. Set any telephones to use this group.
7. In the list time groups page, click on the group you have just made.
8. If you'd like this group to be choosable in the IVR for temporary routing, upload a .wav file for the name of the group to be played to callers.
9. Click on the "Add a new time period" button.
10. Enter the following:
  • A name for the time period.
  • Optionally a description.
  • The start and stop time each day.
  • Which days the period is active. All the options must match the date for the period to be considered active.
11. Click the "Save" button.
12. Repeat for any other time periods.
13. Set time routes for any public numbers or feature codes as desired.

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