(844) MAXXTEL

Maxxtel delivers an Unparalleled set of Productivity Enhancing Features

Discover more about our extensive range of business phone system features. We'll guide you in customizing your phone system to best fit your businesses needs.

IVR Menu (Interactive Voice Response)

Create complex auto-attendant voice menus with multiple contexts, options, and actions that improve front-office activities.

Remote Office

Your office is now wherever you are, wherever you go.

Call Queue

Call queues can answer multiple calls and distribute them to agents using sophisticated algorithms. Used by sales, customer service or support, they maximize the company resources utilization and improve customer satisfaction.

Call Forwarding

Easily forward incoming calls to any phone number you choose.

Hunt Groups

Set your incoming calls flow through a group of connections and rules that route incoming calls to a group of users until someone is available or all users have been tried.

Call Cascading

Immediate inter-office communication, including remote offices.

eFax

Have your incoming faxes delivered as a PDF attachment emailed to you.

Advanced Voicemail to Email

Have your incoming voicemail messages emailed as a sound file attachment. Access messages via phone, web portal, or email.

Conferencing

Initiate small or schedule large conference calls. Have multiple conferences simultaneously.

Reporting

Includes a wide range of comprehensive reporting tools for administrators and management. Our advanced reporting allows you to monitor user activity, determine call flows and more.

Holiday Message/ Office Hours

Set up business hours for your phone system. When out of office or on vacation, the system can automatically transfer calls to your voicemail, to a mobile device, or an after hours/holiday menu.

Call Screen and Call Block

Screen Callers- Have callers identify themselves so you can discreetly accept/reject a call. Block- Easily block callers.

Call Recordings

Record important calls as part of customer satisfaction improvement programs or for abuse prevention. Both incoming and outgoing calls can be recorded on demand or automatically.

On-Hold Music

Add your own custom on-hold music or choose from a list our on-hold music options.

Call monitoring, whisper, and barge in

Listen to queue call conversations, whisper to agents or barge in the call when needed.

There are many more features and sub-features, so if you still can’t find what you’re looking for, please feel free to get in touch with us – we will be more than happy to help.

Interoffice Paging

Quick & convenient extension based interoffice paging.

Features make the difference with Maxxtel's Hosted PBX.